Jeep pop-up advertisements make people angry with each foliage

The prolonged warranty announcement continues to appear each time the driver stops the vehicle

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It is not a secret for anyone that car manufacturers show creativity with their sources of income through subscription services and locking features, but some movements push the limits of consumer patience. A Jeep owner recently shared his frustrating experience about a pop-up announcement that relentlessly invades the infotainment screen, without capacity to turn it off, whenever his car stops. Welcome to the future of driving, where your car tries to sell you something while you are stuck in a red light.

The owner of JEEP Frustrated went to Reddit to share his current battle with the incessant pop-up announcement. From its appearance, the vehicle in question seems to be an older cheerkee jeep, featuring the UConnect infotainment system still present.

The announcement that you cannot escape

So how does it work? It’s simple. Whenever you stop the car, the screen welcomes you with a message that reads as follows: “Buy peace of mind”. Apparently, Jeep’s idea of ​​peace of mind implies your wallet. The announcement pushes the Premium Plans Protend Care FlexcareThe guarantee program which took over from the protection of MOPAR vehicles last year.

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The message does not politely ask you to consider it, it requires your attention. It reads as follows: “The plans of flexcare extensive care premiums are supported in the factory and offer you peace of mind in the event of mechanical depression. Press the call button to talk to a specialist. The kilometric counter must be less than 36,000 miles to buy. »»

Like pop-up advertisements on the Internet, you have three options to get rid of them: call a “specialist”, press OK or press the small X button in the upper right corner. However, in the case of this owner, pressing OK did not make disappear. The announcement kept coming back, as persistent as your most boring parent during the holidays.

Stellantis says it was a problem

We contacted Stellantis to comment on the incident, and a public relations spokesman said Car cushion That the advertisement was part of a message integrated into vehicles designed to inform Jeep customers about the healthy vehicle care options in Mopar. However, they said that a temporary software bug affected the possibility of immediately withdrawing in a few isolated cases.

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“This was a message integrated into vehicles designed to inform Jeep customers about the healthy vehicle care options of Mopar,” the spokesperson told us. “A temporary software problem has affected the possibility of undressing instantly in a few isolated cases, although the instant removal is the standard for all our vehicle messages. Our team had already identified and corrected the error, and we follow the customer directly to ensure that the question is fully resolved. »»

Photo: rahrahrasputin_ / reddit

Same announcement, different jeep

Interestingly, this is not the first time that Jeep owners have complained about this type of pop-up ad. A few years ago, a owner of Jeep Gladiator published a similar experience on Reddit, and last December, another owner of Jeep Wrangler 4Xe lost his cool on exactly the same announcement.

On the 4xe forums, the intermediary evacuated on the implacable pop-up ad: “short to crush a brick through the screen, do someone know how to prevent the radio from showing a Damn of MOPAR extended warranty publication on the UCONNECT screen every time I come to a stop? 4 ads in less than 12 miles today. I cannot believe that they are graduates of telemarketing telephone harassment to display this shit on the screen in the vehicle during your driving. Suggestions?

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The response of a user of the forum called Jeep Cares, which looks like an official customer service account, was not exactly reassuring: “Thank you for marked us and we are certainly sorry to learn the frustration that it caused you . Currently, we advise customers to click on the large (x) in the area to close and erase the stored notifications of the vehicle. It should also be noted that the announcements are part of your contractual agreement with Sirius XM, but we are working on the frequency. Thanks for your patience.

Advertisements do not belong to your car

It is clear that Stellantis has work to do to balance the customer experience with the monetization of their vehicles. As car functions move to screens, the last thing that drivers need is another platform for companies to push advertisements. If car manufacturers continue to use screens to generate advertising revenues, they can expect a serious reaction. People are already bombed with enough announcements on their phones and televisions – the calculations should offer a break in this noise, not just becoming another display panel on wheels.